Job Description

Position: Senior Technical Writer (eInfochips Inc)

Location: Northford, Connecticut (Complete onsite)

Primary responsibility is to create, edit, and maintain technical documentation like user manuals, installation guides, maintenance procedures, and other related materials, often collaborating with engineering teams to accurately explain complex products or processes to users, ensuring clarity and compliance with industry standards.

NOTE: Candidates from Aviation Industry is highly preferable.

Key responsibilities:

• Writing and Editing: Develop comprehensive technical documentation, including user manuals, system guides, training materials, and reference manuals, ensuring clear and concise language appropriate for the target audience.
• Technical Understanding: Gain in-depth knowledge of products and systems by working closely with engineers, designers, and other technical stakeholders to accurately capture technical details.
• Information Gathering: Conduct research, gather information from technical drawings, specifications, and other sources to create accurate documentation.
• Visual Aids: Create diagrams, charts, illustrations, and other visual elements to enhance understanding of complex technical concepts.
• Standards Compliance: Adhere to industry standards and regulations related to technical documentation, such as S1000D or ATA 100, ensuring consistency and quality.
• Collaboration: Work with cross-functional teams to gather feedback, review drafts, and incorporate necessary changes.
• Content Management: Utilize authoring tools and content management systems to organize, update, and publish technical documentation efficiently.

Skills:

• Excellent written and verbal communication skills
• Strong technical understanding of products and systems
• Proficiency in authoring tools like Adobe FrameMaker, MadCap Flare, or similar
• Ability to translate complex technical concepts into clear, understandable language
• Attention to detail and accuracy
• Experience with graphic design tools (if needed)
• Knowledge of industry standards for technical documentation:
• IEC/IEEE 82079-1: A documentation standard.
• VDI guideline 2770: A guideline for exchanging documents.
• ISO 2651x: Software documentation for target groups
• ISO/AWI 21999: A guideline for improving the quality of translations.

What’s In It for You:

• At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

Education:

• Bachelor's Degree

Work Arrangement Fully On-Site: Must be able to travel to an Arrow Client office location as requested by Arrow Client leadership.

Location: Complete On-Site at Northford, Connecticut .

About eInfochips:

eInfochips, an Arrow company (Fortune #133), is a leading global provider of product engineering and semiconductor design services. A rich history of over two decades, with over 500+ products developed and 40M deployments in 140 countries, eInfochips continues to fuel technological innovations in multiple verticals. eInfochips has strategic technology partnerships with Qualcomm, NVIDIA, NXP, Analog Devices, Texas Instruments, Amazon, Microsoft and Google to name a few. Along with Arrow’s $38B in revenues, 22,000 employees, and 345 locations serving over 80 countries, eInfochips is primed to accelerate connected products innovation for 150,000+ global clients. eInfochips acts as a catalyst to Arrow’s Sensor-to-Sunset initiative and offers complete edge-to-cloud capabilities for its clients. Please visit for our portfolio of product engineering services across various industries & verticals.

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

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