Job Description

Job Title: Dental Office Manager

Location: Exner Dental, Waukesha, WI

Job Type: Full-time (36+ hours weekly)

Salary: $58,000 - $70,000 based on experience

Schedule: Mon/Tues, 7:30 AM - 6:00 PM, Wed/Thurs, 7:30 AM – 5:00 PM, Fri as needed to keep insurance processing on time

About Us:

We are a patient-focused dental practice committed to delivering top-quality care in a warm, welcoming environment. Our team thrives on collaboration, compassion, and professionalism. We're currently looking for an experienced Dental Office Manager to lead our front office operations and support our mission of outstanding dental care. Our Office Manager of 20+ years is moving this summer, so we are looking for a new Office Manager to start in mid June.

Key Responsibilities:

• Patient Relations: Greet and welcome patients with a positive, friendly attitude, creating a comfortable and professional environment.
• Scheduling: Coordinate staff and patient appointments to optimize provider availability and ensure smooth daily operations.
• Financial Coordination:
  • Manage relationship with outside accounting partners.
  • Oversee payroll processing.
  • Handle accounts receivable and ensure timely follow-ups.
• Insurance:
  • Process insurance claims efficiently and accurately.
  • Monitor claim status and manage resubmissions as needed.
• Practice Management System:
  • Work within the patient management system to update records, manage appointments, and support patient communication.
  • Ensure data accuracy and HIPAA compliance.
• Office Leadership:
  • Act as a liaison between patients, staff, and management.
  • Foster a positive and productive team environment.

Qualifications:
Required:

• Strong organizational and communication skills.
• Customer service-oriented and proactive in problem-solving.
• Familiarity with insurance processing and collections.

Preferred:

• Experience using Dentrix or similar dental practice management software.
• Background in processing insurance claims and collecting patient payments.

Why Join Us?

• Supportive and friendly team culture.
• Opportunities for growth and continuing education.
• Make a direct impact in the daily experience of patients and staff.

How to Apply:
Please submit your resume and a brief cover letter outlining your experience and interest in the role.

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