Job Description

Job Description

Job Description

Ford Parts Manager 

Humboldt Ford has been a growing dealership in the 6 1/2 years it has been serving Northern Nevada. As we built a new facility to further our service capabilities we are looking for a candidate with Ford Parts experience or other manufacture equivalent. Compensation is relative to experience and past professional parts performance. This position is housed in a dealership with a small town feel and where co-workers feel a lot like family. If you are looking for your next step in your career where you can make a difference and help build and grow personally along with the business, Humboldt Ford may be your next career home. This position requires you to strive for satisfactory sales and profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising.

Essential Duties

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
• Prepares and administers an annual operating budget for the parts department.
• Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts and the do-it-yourself public.
• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Ensures that parts inventory turns 4-6 times per year.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Supervises stock order procedures.
• Sets and enforces a policy on the special ordering of parts.
• Analyzes sales, expenses and inventory monthly to maintain profit goals.
• Develops and administers an aggressive wholesale parts program to produce profit.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager and reconditioning manager to ensure a timely turnaround of parts needed for internal jobs.
• Attends managers meetings.
• Holds weekly department training meetings.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
• Provides technical assistance to parts department employees.
• Monitors parts department employees' payroll records.
• Coordinates a prompt, efficient and timely flow of paperwork.
• Directs shipping and receiving efforts to ensure timely processing.
• Monitors daily reports such as DOE, DOC and sales productivity.
• Develops and utilizes a lost sales tracking report.
• Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
• Develops sales promotions.
• Takes advantage of all manufacturers' inventory co-op advertising.
• Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.
• Ensures that work area is kept clean.
• Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
• Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
• Maintains professional appearance.
• Other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Two or more years related experience and/or training; or equivalent combination of education and experience preferred.
• Ford Parts experience perferred

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to read, analyze and interpret financial reports, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers and the general public.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, collect data, establish facts and draw valid conclusions.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills essential

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