Job Description

Are you passionate about supporting families and building strong community connections? Do you thrive in a role where you can create meaningful engagement opportunities while connecting families to vital resources? If so, the YMCA of the North Shore is looking for a Family Engagement Specialist to join our team!

About the Role

As a Family Engagement Specialist , you will play a key role in fostering relationships with families, organizing engagement activities, and ensuring that YMCA programs remain inclusive and accessible. Your work will strengthen community connections, provide essential resources, and create a welcoming environment for all.

Key Responsibilities

Family Engagement & Outreach

• Lead family engagement efforts by organizing events, workshops, and community outreach activities.
• Serve as the primary contact for families seeking YMCA membership, programs, and support services.
• Foster a welcoming and inclusive environment for all families.

Community Collaboration & Resource Development

• Represent the YMCA at Coordinated Family and Community Engagement (CFCE) meetings to stay informed about family support initiatives.
• Maintain and distribute a comprehensive list of community resources, including child care support, employment services, and government assistance programs.
• Partner with local schools to support children and families transitioning into kindergarten.

Communication & Advocacy

• Assist with newsletters, social media, and website updates to ensure families receive timely and relevant information.
• Promote culturally inclusive practices within YMCA programs, including diverse holiday celebrations and multilingual resources.
• Advocate for family needs and help remove barriers to participation.

Program & Event Coordination

• Support and coordinate family-friendly YMCA events , ensuring smooth logistics and participant engagement.
• Organize community donation drives (e.g., coats, backpacks, school supplies) to meet the needs of families.
• Assist families in navigating YMCA and community services, including EEC programs and financial assistance options .

What We’re Looking For

• Passion for family engagement and community building.
• Experience working in outreach, family support, or a similar role.
• Strong relationship-building and communication skills.
• Ability to collaborate with community partners, schools, and local organizations.
• Multilingual abilities are a plus!

Why Work for the Y?

At the YMCA, you’re more than an employee—you’re part of a mission-driven organization dedicated to making a difference.

• Professional Growth: Paid training, development, and advancement opportunities across seven YMCA locations.
• Health Benefits: Medical, dental, and employer-funded life insurance for full-time staff.
• Generous Time Off: Two weeks paid vacation, plus sick and personal time for full-time employees.
• Retirement Plan: 12% company contribution to your retirement fund (vested, no match required).
• Free Y Membership: Access to swim classes, fitness programs, discounts on childcare, camp, and more!

Be part of a team that supports your career, health, and well-being while making a difference in your community!

Ready to make an impact? Apply today!

• Bachelor’s degree in Human Services, Education, Social Work, or a related field .
• Minimum of 2 years of experience in family engagement, education, or community outreach.
• Fluency in Spanish is preferred .
• Excellent written and oral communication skills with the ability to relate effectively to and advocate for diverse groups of people from all social and economic backgrounds.
• Strong ability to facilitate inclusive family programming and work with diverse populations.

Work Environment & Physical Demands

• Ability to travel between locations for community engagement and supervision.
• Flexible schedule required, including evenings and weekends for family events.
• Ability to stand or sit for extended periods while maintaining alertness.
• Position may require bending, kneeling, leaning, and walking .
• Occasional lifting of materials up to 20 lbs .
• Ability to speak concisely, communicate effectively, and lead group discussions .
• Comfortable with public speaking and community engagement .

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

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