Job Description

MARKET SUMMARY:

Baptist Medical Center, San Antonio, TX

Baptist Medical Center is part of Baptist Health System, a trusted provider of hospital, health and wellness services in San Antonio and South/Central Texas. The system includes six acute-care hospitals which offer more than 1,812 licensed beds. Key services include a robotic surgery program, cardiovascular and cardiothoracic surgical care, neurology, orthopedics, digestive diseases, rehabilitation, cancer care, women’s services, emergency care and a senior behavioral health unit.

Baptist Medical Center has been delivering exceptional quality patient care since 1903 and is nationally ranked by U.S. News and World Report and Leapfrog in several specialties. For more information visit:

POSITION SUMMARY:

The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin.

FUNCTIONAL EXPECTATIONS & REQUIREMENTS:

The Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. Other specific challenges include:

• Display strong business acumen and experience in competitive marketplaces.
• Establish a plan to address productivity, operational performance, staff retention and satisfaction.
• Partner with medical staff to foster quality care.
• Create an environment that supports employee satisfaction and quality.
• Exhibit strong communication skills for facility-wide collaboration.
• Assure the highest standards of healthcare delivery and outcomes.
• Ensure positive employee relations through communication and consistency.

ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:

Strong leadership is essential to delivering quality care. The following core competencies are critical to performance:

Optimize Execution

• Establish realistic team goals and action plans.
• Demonstrates high visibility and interaction with stakeholders.
• Optimizes facility’s financial and human resources.
• Communicates Balanced Scorecard metrics to the organization.

Use Astute Judgment

• Demonstrates high-level complex problem-solving abilities.
• Uses expertise in quantitative analyses to define facility goals.
• Understands business development and physician recruitment strategies.

Lead Boldly

• Takes decisive operational action in high stakes situations.
• Promotes ideas for operational improvement and quality care delivery.
• Champions new ideas and initiatives.

Apply Financial Insights

• Understands financial indicators and delivers improved performance.
• Uses financial analysis to make decisions.

Drive Organizational Success

• Builds consensus across facility managers and staff.
• Engages in talent assessments and recruitment plans.

CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:

A minimum of ten years of successful progressive healthcare/facility management experience, culminating in a senior management position.

• High level problem-solving abilities.
• Demonstrated success in leading process improvement initiatives.
• Experience in a highly competitive environment.

Professional Attributes

• Maximizes revenue potential with compliance awareness.
• Supports staff development and performance enhancement.

Personal Attributes

• Integrity and knowledge, earning respect in difficult decisions.
• Excellent oral and written presentation skills.

Education/Certifications

An undergraduate degree is required; MBA/MHA or equivalent is preferred.

Compensation

A competitive compensation program will be tailored to the selected candidate.

Travel

Minimal.

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.

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