Job Description

We are seeking a tech-savvy, highly organized Administrative Assistant with strong customer service skills and attention to detail. This role requires someone who is self-aware, takes initiative, and is comfortable in a fast-paced environment. You should have a “figure-it-out” mentality and the ability to juggle multiple tasks with grace and efficiency. Bonus points if you have prior experience in tax preparation or as a legal secretary/administrative professional, though this is not required. Key Responsibilities : Answer incoming phone calls (approximately 10 daily; up to 50 during tax season). Greet clients and facilitate intake meetings, ensuring all required forms and documents are collected and uploaded into our system. Organize and manage files; maintain proper alphabetical order and data entry standards. Perform mail merges and assist in the preparation and printing of tax returns. Provide general administrative support, including managing correspondence and assisting team members during busy seasons. Adapt to additional responsibilities and grow into a larger role, depending on your skills and learning capabilities. Key Characteristics : Highly organized and detail-oriented. Strong customer service skills with a friendly and professional demeanor. Comfortable in a laid-back yet fast-paced office environment. Ability to stay calm under pressure and take initiative when needed. Open to feedback and adaptable to various tasks and responsibilities. Requirements : Tech-savvy, with the ability to quickly learn new systems and processes (experience with mail merge is a plus). Open to working after hours during busy seasons (overtime is paid). Not allergic to cats, as the office occasionally has up to 4-5 foster cats present. Strong communication and organizational skills. Ability to alphabetize accurately and manage documents efficiently. Perks and Benefits : Enjoy home-cooked meals and a relaxed office atmosphere. Supportive team culture with room for growth based on performance and initiative. Overtime pay for extended hours during busy seasons. If you’re ready to join a team where hard work, humor, and personality are equally valued, we’d love to hear from you. Virtual

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